The Story Behind CoreLab FlowTrack
Faster workflows. Measurable results. No guesswork
Marcus Hale spent eleven years inside operations at a mid-size logistics firm in the East Midlands before starting CoreLab FlowTrack in 2019. He had watched three separate consulting engagements come through the business during that time. Each one produced a thick report. Each report sat in a shared drive. The workflows that needed fixing stayed broken, because the people who wrote the recommendations were already on the next client by the time implementation began. That pattern is what CoreLab FlowTrack was built to break.
The first client was a regional food distributor in Nottinghamshire with an order-fulfilment cycle that ran at an average of 4.1 days. After a nine-week redesign programme, that figure dropped to 1.8 days. The distributor's ops director, Sandra Okafor, later said the difference was that Marcus stayed through the first month of the new process and fixed three things that only became visible once the team was actually running it. That became the model. Every engagement since has included on-site or on-call support through the first ninety days.
Marcus Hale spent eleven years in operations management at a mid-size logistics firm in the East Midlands before founding CoreLab FlowTrack in 2019. He led the firm's fulfilment network restructuring in 2016, cutting average order cycle time from 5.3 days to 2.1 days over fourteen months. He holds a postgraduate certificate in operations management from Loughborough University and completed the Lean Six Sigma Black Belt programme through the British Quality Foundation in 2014. Outside work, Marcus runs a small allotment in Derbyshire and keeps a detailed spreadsheet tracking his seed-to-harvest cycle times, which his associates find both endearing and entirely on-brand.